HiPipo Money

Informal cross border trade is one of the oldest forms of trade across Africa. It employs millions of people majority of them being women and youth.

Research carried out by the African Development Bank (AfDB) shows that cross-border trade is a source of income to millions of people across the African continent. Uganda alone has thousands of informal cross border traders plying their trade in border towns such as Malaba, Busia, Mutukula, Elegu, Katuna, Mirima, and Goli.

However, majority of these traders are faced with several challenges such as lack of market information, absence of interoperable payment platforms, counterfeits and fake money, and cases of mistreatment at the borders.

Nonetheless, innovators, government and development partners are working to mitigate, somewhat put an end to these issues. One way they are doing this is through developing digital platforms to support this kind of trade. Among such platforms being used by cross border traders in Uganda is iSOKO.

“In 2016, Trademark Africa conducted a research on why informal women cross border traders where losing a lot of money while conducting their business. This research revealed that the women traders were losing money due to lack of market information. That is how iSOKO came about with letter I standing for digital or internet and Soko meaning shop. So, Isoko simply means a digital/online shop,” Rogers Mwesigwa the ICT Technical Assistant for iSOKO, Uganda Chapter explained the genesis of this platform.

He added: “But on top of providing the traders with information, iSOKO also added more modules including the market module that enables traders to display and sell their products from wherever they are. As of today, iSOKO is being used in five countries – Uganda, Kenya, Tanzania, Rwanda and Burundi. There is a plan to expand Isoko allover Africa with focus on the countries that Trademark Africa has presence in so that Africans can have an online shop that allows them to trade with in two or more states.”

Mwesigwa noted that iSOKO APP is downloadable on Google Play after which a trader can register and start trading in addition to accessing relevant trade facilitation information.

“After downloading and registering, the trader can then post their products. When a potential buyer sees the products, they place an order and the trader receives a notification. There is an in-chat APP within iSOKO that enables the trader and buyer to chat and negotiate. The APP also provides market information, daily exchange rate and information about taxes as well as a tax calculator.”

He revealed that iSOKO currently has over 80,000 users from allover the five countries with these numbers expected to grow to about 120,000 by the end of the year.

“When we started this platform, we focused on women. So, majority of the traders on the platform are women. However, we know that trade is not a one sex affair so we also onboard male traders.”

iSOKO has featured on Day 33 of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s Include Everyone program that also encompasses other initiatives such as FinTech Landscape Exhibition, Women in FinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; Level One Project, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.

SchoolPal, an education management system, is committed to using technology to transform education and enhance school life. This is according to its founder and CEO, Shane Senyonga.

“At SchoolPal, we deliver Education management solutions from a dashboard we give to schools and an APP that parents use to access school details for their children. We also have an APP specifically for teachers. Our core solutions are communication, performance analytics and payments,” Senyonga said.

He explained that for payments, SchoolPal supports school fees payments, pocket money and payment of other school related activities as such trips, plus items like books and new uniforms among others.

“The schools only have to set the school fees on the system. When the parents open the APP, they can pay the school fees and money deducted of their mobile money and bank payment cards such as Visa or Mastercard. Those off the APP can also pay through the USSD and get their receipts. At any point, the platform shows you your child’s school fees balance and sends reminders about the same. Parents can also pay for things like sweaters, after which the school gets the notification and gives the sweater to the pupil,” Senyonga noted.

He added: “We are also digitizing pocket money. We have a card we give to boarding school pupils. Through our APP, the parents can load pocket money on the card and the pupil will receive and use it. The parents are able to monitor how much their children are spending and can continuously top up for them.”

Senyonga noted that SchoolPal services are accessible after ‘schools registering on the platform and onboarding their students and their parents’.

“We have been building since platform 2022 but we entered the market this year. Our numbers are not too high but they are promising. We have several schools that have been on trial this term and will start using the platform for managing their payments in third term, so it is very promising,” he concluded.

SchoolPal has featured on Day 32 of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s Include Everyone program that also encompasses other initiatives such as FinTech Landscape Exhibition, Women in FinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; Level One Project, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.

Farmers and generally people living in rural areas have over the years been the most unserved when it comes to access to financial services. This is particularly because they usually don’t have financial records, credit history and business data to back their requests for finances.  

However, technology is changing this as it is allowing thousands to be able to create reliable financial and business records that can be depended on when assessing credit worthiness. Among the platforms making this possible is aXiom Zorn.

“We are a data forensic enterprise. We started this out of the love to help unserved and underserved people be able to access finance and other services. Many banks used to turn away farmers and people from rural areas because they didn’t have data about them; their work, productivity and incomes. So, aXiom came to close this data gap. We use data to produce services that can help the farmers and generally rural people,” Carol Kyazze Kakooza, the Executive Director of aXiom Zorn said.

She noted that for eight years now, aXiom Zorn has been ensuring that farmers and rural people have visible and authentic data that enables them to get different services such as access to finance, insurance, micro-health, and markets.

“We support a wide range of institutional clients, including banks, insurance companies, and agricultural stakeholders. Our company’s database, which includes detailed profiles of over 600,000 households with 326 data points each, forms the backbone of their innovative solutions. Among the banks we have partnered with is one of the biggest banks that works for the people – Centenary Bank. We merged our credit score matrix with Centenary Bank and with this, hundreds of customers have been served,” she explained, adding: 

“After we have rated the customers, we submit the credit scores and Centenary Bank usually extends credit to anybody with a credit score of 50 per cent and above. Those below 50 per cent can also access financial services from other lenders. We also provide a credit limit to the bank so that people are not given money that they have never received and unable to manage.” 

She noted that through the data they collect, they are able to derive several other services including the progress out of poverty credit score, access to finance, access to markets, digital soil map, fertilizer optimization, and insurance.

aXiom Zorn has featured on Day 31 of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s Include Everyone program that also encompasses other initiatives such as FinTech Landscape Exhibition, Women in FinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; Level One Project, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.

Access to affordable credit is a big pain point for individuals and businesses alike. Majority that need loans don’t qualify to access them through formal institutions due to institutional red tape and absence of requirements such as collateral and guarantors.  These end up relaying on traditional money lenders who in their nature are exploitative.

Nonetheless, advancement in technology is allowing innovators to develop solutions to address such challenges. One of the most popular financial technology innovations is digital saving and lending platforms. Among those playing in this field is Fido Credit.

Regulated by the Uganda Microfinance Regulatory Authority (UMRA), Fido Credit offers digital personal loans of up to UGX 1.4 million and digital Business loans of up to UGX 2.5 million.

“Fido is inspired by its customers who are striving to make a difference in their daily lives. Fido is on a mission to empower individuals and entrepreneurs to take charge of their future by providing financial services that are inclusive, instant, and easily accessible through Fido’s innovative digital products. We offer both individual and business loans,” Robert Muhumuza, the deputy CEO of Fido Credit, Uganda said.

He noted that for personal loans, one has to submit his/her know your customer (KYC) details after which they are accessed and a credit score is done, showing how much they can access instantly.

“For personal loans we start from UGX 60,000 to UGX 1.4 million shillings. Once your loan has been approved as per your credit score, it is disbursed and received on your mobile money number with in 5 minutes. A customer can choose to select the 10 days or 30 days repayment period. Interest is charged on a daily basis so the earlier you pay the less interest you pay,” he noted.  

On the other hand, for a business to access a business loan, the business owner must submit the know your business (KYB) details after which a credit score is done and a loan limit assigned.

“For businesses, the proprietor uploads documents that prove ownership of a business. This may include certificate of incorporation and trading license. Business loans are disbursed instantly, so if you have all the documents you are able to get a loan with in 5 minutes. The minimum amount is UGX 400,000 and the maximum for business loans is UGX 2.5 million. The repayment period is still 10 days or 30 days,” he explained.

Robert Muhumuza noted that for the time they have been in Uganda, they have already served over 700,000 customers and disbursed money in billions.

Fido APP has featured on Day 30 of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s Include Everyone program that also encompasses other initiatives such as FinTech Landscape Exhibition, Women in FinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; Level One Project, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.