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Samsung Accidental Damage from Handling(ADH) campaign

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Samsung Electronics: An exclusive 2- year warranty in Africa

That Guarantees your peace of mind……

The on-going national anti-counterfeit drive has received an extra boost with the confirmation by Samsung Electronics that its genuine range of products will continue carrying an exclusive two-year warranty.

The confirmation by Samsung Electronics East Africa chief operating officer Robert Ngeru effectively means that customers buying genuine Samsung products from the authorised dealers will continue enjoying their peace of mind.

Dubbed the Samsung Smart Care, customers buying original Samsung products can easily activate their 2-Year warranty using an electronic activation system for all hand held devices. The warranty, already rolled out via Samsung Uganda’s E-Warranty platform also allows registered handset owners to win a range of attractive prizes in monthly draws.

In addition, local customers purchasing the Samsung Galaxy S4 are also enjoying the unique Accidental Damage from Handling (ADH) warranty, covering two screen damages or two liquid damages or a screen and liquid damage within the 2 years warranty period. The ADH warranty is activated only when the consumer registers their phone via E-warranty.

Samsung Mobile customers wishing to check the validity of their E-Warranty can easily check the status by sending an SMS with the words: “Check*IMEI number#” to 6585 to confirm their 2-year warranty validity. Customers can also access Samsung Customer Care services through the 0800300300 toll free line.

E-warranty registration is a simple process whereby the customer sends an SMS with Reg*IMEI number# to 6585. The IMEI number is found under the battery of the phone. For consumer electronics and IT products, the customer should fill out a warranty card and they will get an SMS confirmation within one week.

“The Samsung Smart Care 2-Year warranty that covers our full range of consumer electronic appliances and mobile devices is the first of its kind in Africa and is aimed at saving our customers the unnecessary pain and anguish that comes with buying counterfeit products,” Ngeru

He added that: “Customers buying original Samsung products from our authorised dealers in Uganda continue to enjoy the peace of mind brought about by our undisputed quality, durability and 2 years warranty across our entire product line.”

The rollout of the 2-year warranty in Uganda, Ngeru explained, has been made possible by the firm’s quality assurance systems and adoption of the Samsung Built for Africa strategy, which focuses on manufacturing products tropicalized for local conditions.

“At Samsung, we are confident enough that we manufacture quality products which can last for many years and our 2 year warranty is a clear testimony of our superior product quality,” Ngeru explained. Further noting that: “Putting our customers’ requirements first, means taking relevant steps to ensure the highest level of product compatibility and service is maintained. This is a key business imperative for us and one that we will continue to drive into 2013 and beyond as part our Built for Africa agenda.”

As the market leader in East Africa, Samsung Electronics is pursuing an active customer service enhancement programme which also focuses on raising the quality of its after sales support capacity.

With a two-year warranty, Samsung has further managed to raise its value proposition for its customers who enjoy better value for money. In a market suffering from an influx of Counterfeit and Gray products that don’t carry any warranty, Samsung customers will enjoy the value of a two year Warranty backed by a dedicated service support system.

Rift Valley Railways Installs GPS Technology to Improve Tracking and Speed of Cargo Movement by Rail

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Citadel Capital platform company’s investment will equip trains with onboard computers; further material improvements in RVR continue to roll out as part of five-year turnaround program
Rift Valley Railways (RVR), the operator of the Kenya-Uganda railway, has launched a KES 800 million (more than USD 9.3 million) technology upgrade that includes global positioning system (GPS)-based software that centrally controls the movement of trains and cargo along the railway track.
The automated train warrant (ATW) software allows online visualization from an operations control center in Nairobi of the precise location of trains along the railway. It will replace manual management of crossovers at railway stations with satellite-enabled self-switching  movement of trains. 
“The introduction of satellite navigation technology to this core component of our operations means we will eliminate a lot of waiting time at stations by giving priority track access to trains carrying cargo and also allow us to handle larger fleets,” said Darlan De David, RVR group CEO.
RVR is a platform company of Citadel Capital, the leading private equity firm in Africa and the Middle East with investments of US$ 9.5 billion in five core industries, including energy, transportation, agrifoods, mining and cement. 
Communication with the trains will be through on-board computers installed in all locomotives, which have remote speed-control features and a mechanism to data on the condition of engines and the track back to the control center. 
Commenting on the new technology, Hernani Sozzi Jr., a veteran rail and road management software developer with large Brazilian rail operator America Latina Logistica, said “This is an integrated logistics and operations solution used in modern railway management system that gives real time information on multiple dimensions of the railway line and rolling stock”. 
Sozzi, who was in Kenya to train RVR software developers and traffic controllers on the new system, said this integrated technology platform is currently being used to manage railway operations in Brazil, Argentina and South Africa. He said Japan uses the same technology to manage operations and billings for mass commuter rail. 
A key component of the technology is the Translogic integrated logistics management platform, which provides a detailed manifest of the position and contents of all cargo-carrying wagons. 
“This platform enables us to tell customers exactly where their cargo is along the 2,352km railway track we manage,” De David noted. “This innovation gives RVR the ability to effectively manage asset quality, reliably schedule maintenance and help ensure consistently high standards of rail transportation to smooth trade in East Africa.”

The “Extra Ordinary Night Life” Goes To Cayenne

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………as fashion and cocktails excite Kampala’s party people.

One of the world’s number one vodkas, Smirnoff, today excited Kampala’s socialites and party people with a memorable ‘Night’ with a fashionable, sleek and elegant party at Cayenne a popular hang out in Kampala. Fashion and signature cocktails were the major highlights of the night as every guest treated to VIP red carpet feel and artist performances from Rema, Bobi Wine and Chameleon.

Speaking at the event, Smirnoff Brand Manager Phoebe Nakabazzi said, “Smirnoff delivers the hippest and unforgettable parties in the Kampala night life bringing the ultimate feel to party lovers.”

Smirnoff has taken Kampala nightlife a notch higher through the unique signature cocktail dubbed ‘Black Swagger” which demonstrates the style and easy mixabilty of Smirnoff Vodka.

“Smirnoff delivers not just a good party, but a great experience and this one has indeed lived up to its billing”, added Phoebe.

The event was well attended by Kampala’s socialites and musicians that included Chameleon and Bobi Wine who excited the crowd as they embraced at seeing each other. The Night is an event celebrating the unique night life experiences in Kampala. The party is a collection of ideas celebrating the newest, most extraordinary spectacles in the night life. The Night has created a platform that inspires a new generation to raise their expectations of what great night life looks, feels and tastes like. 

Bell Fiesta Electrifies Fans at Spennah Beach

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…as Entebbe warms up to beats, balls and beer at the biggest beach party yet.

 Spennah Beach was today transformed into an exciting and thrilling extravaganza as the Bell Fiesta took the Human Table Football to the beach town of Entebbe in a spectacular convergence of beats, balls and beers that left fans exhilarated.

From soccer activities like Timed Dribbling, Computer Football Gaming, Inflatable Goal Penalty Shootouts and Foosball, the party went on well into the night as teams competed against each other in an evening that can only be described as entertaining and fun packed.

The DJ kept the over 2,000 fans dancing to the beats as the Bell Fiesta, the ultimate mix of music and soccer became the highlight of the weekend with the beach culture coming to life in a beautiful and elaborate way.

Speaking during the event, Bell Lager Brand Manager Robert Nsibirwa said that this is Bell Lager’s commitment to bringing the consumers a rousing reformation of leisure in today’s busy world where Sundays are the only days when one can get to relax.

Teams and individuals redeemed instant prizes, cash and giveaways with  raised the stakes and at the end was a an electrifying display of what Bell Fiesta is all about – Balls, Beats and Beers!

“The Human Foosball table which is the peak of all games can be played by individuals old and young alike. It is a life-size simulation of the table-top foosball version and has drawn all participants’ interest, which is really an amazing spirit to see Ugandans embrace such challenges with”, added Robert.

Bell Fiesta is scheduled to be held in over 20 locations around the country and it is anticipated that over 20,000 spectators and participants will descend on these venues to put their teamwork to the test.

“It is great games, it is great fun and it is 100% Bell Lager,” added Robert.

Asked about the experience on Bell Fiesta, a reveler responded, “It’s really exciting to see such relaxing and yet challenging initiatives bring together such a big crowd on a day like this. It is a fantastic day out that will challenge, excite and reward you, everyone should participate.”

In the Bell Nation anything is possible, good times last longer, friendships grow stronger, plans are made and the future shines bright. 

MTN Uganda revises Mobile Money tariffs following the new Tax on Money transfer services.

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MTN Uganda announced revised Mobile Money rates effective July 2nd, 2013. Commenting on this increment, the MTN Uganda’s GM Corporate Services, Anthony Katamba said, “According to the new national budget 2013/2014, the 10% levy on Mobile Money is to be applied on transaction fees paid on all money transfer services and as such the fee is paid by users. It should be noted that the new 10% levy is to be applied on all money transfer services offered in Uganda, including those offered by non-telecom operators”.

MTN Mobile Money touches the lives of many Ugandans on a daily basis and therefore there is the need to continuously invest in infrastructure to ensure improved service standards and reliability.

MTN Uganda’s Mobile Money active customer base has recorded significant growth by more than 50% during the last 12 months. The new Mobile Money rates will have slight increase on transaction fees, as example the convenience of sending UGX 4 million to another Mobile Money registered subscriber will cost UGX 2,200.

As Uganda’s leading tax payer MTN Uganda has an obligation to support the National development agenda by assisting in tax collection as prescribed by law.

“Although we feel the tax has been applied at a very early development stage of the Mobile Money product, MTN is committed to continued investment and growth of the service in Uganda,” Katamba added.

The national budget aims to widen the tax base, and one of the ways in which Government reaches new tax payers is via consumption taxes on various goods and services.

“We evaluated the impact of this new tax with all stakeholders and we saw the need to adjust our rates slightly in order for us to support this tax increment,” he concluded.

Follow this link for new Mobile Money Rates 

 

Ugandan Guinness Football Challenge Contestants Return To Resounding Welcome Party

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…after a tough season in the concluded Guinness Football Challenge 3

Ugandan representatives at this year’s Guinness Football Challenge were today treated to a resounding welcome party by Uganda Breweries Limited for their exploits at the Pan-African Game where they reached the quarter-finals.

The 14 contestants selected after a rigorous audition process y got the whole of the Uganda and East Africa engaged even as the competition grew tougher with each episode of the game where they were pitted against the best in East Africa.

“We wanted, to leave a mark and make Ugandans proud with a better performance than our predecessors,” said Alex Muyobo, one of the contestants. “However, I could never have imagined this strong show of support despite us not reaching the finals.”

Kenya took home the ultimate prize after their contestants put in an incredible performance in the finals with a great demonstration of skill and knowledge to beat Ghanaians who were representing West Africa.

Speaking during the event, Guinness Brand Manager Robert Nsibirwa congratulated the team and encouraged them to continually improve in their different disciplines and be the best in the world in what they do.

“You represented your country with pride and fulfilled a great mission in flying the national colours. You showed great patriotic passion throughout the competition and our hearts were with you through your highs and lows”, he added.

Football is a game of chance and as the curtains fall on yet another sizzling season of the Guinness Football Challenge, focus now shifts to local and international football leagues which are sensationally followed by football fans across the country.

It is on this premise that the Guinness Football Challenge thrives. A fine display of skill and brains on all matters football get you the chance to participate in the Pan-African competition and show that you are a real player in life and don’t believe in sitting on the side-lines.

Guinness will continue to be involved in soccer both globally and at a local level and will be unveiling its plans for the second half of the year.

 “The Guinness Football Challenge is a huge platform to represent the nation and we hope that the experience you gained on the show will help spur you to greater achievements, added Robert.

Africa has been glued to the screens for the past 12 weeks as teams from across Africa battled it out in the GUINNESS FOOTBALL CHALLENGE. Fans of the show can continue to test their own football knowledge on the GUINNESS FOOTBALL CHALLENGE mobile phone game which is available on the GUINNESS mobile social community for football lovers, GUINNESS® VIP™.   Sign up for ‘free and test your knowledge’ to see where you stand on the all new Pan-African leader board at m.guinnessvip.com on your phone. 

Please drink responsibly – Excessive consumption of alcohol is harmful to your health. Strictly not for sale to persons under 18 years.